Terms and Conditions

Terms and Condition

We will carry out a quality check to validate the complaint before

processing any request for refund/replacement. Returns/replacements will

be accepted for only those items which are found to be faulty/ defective.

· Items that you return should not be used, washed, altered/tampered or

soiled. All original packing, labels, freebies, etc. should be intact. The courier

will not accept your item in absence of these.

· Replacements will depend on the availability of the item.

· Refund or replacement will be initiated after the pick-up of product.

· Gift Vouchers/ Coupon are not returnable or refundable for cash.

· Items sold as sets/combos cannot be exchanged or returned

individually.Note:

In case the replacement item is out of stock, we will refund your

amount.100% Payment Protection

Not satisfied with your purchase? Facing an issue with your item? Get 100%

payment protection on your purchases.

Refund Modes

We will initiate refund to the following modes once your item is received by

Payment mode

Refund mode options

Credit card/ Debit card/ Prepaid Payment Instrument

Bank Account through net banking

Bank account through net banking

Cash on Delivery*

NEFT to Bank account

Gift card/ Gift voucher

· Some partners may offer you the option to pay with a credit/debit card

upon delivery/pickup. Refunds for such payments will be via NEFT transfer to

your bank account or can be refunded to your Free Charge Balance.

Important:

· If you return an item which costs Rs 10,000 or less, we will refund the

amount to your Free Charge Balance.

· We may request for information/documents to verify your credentials

before initiating the refund.

· If the payment mode has expired or is no longer valid, we will refund you

one of the modes mentioned above.

Name : KD ENTERPRISE

Mail : support@galaxymart.live

Mobile : 7684866759

Address : 65/F KHANDA MARKET BORABALI KANTA BILD MUMBAI MAHARASHTR